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ATX: A Decade of European Experience in Connected Vehicle Solutions

In today’s technology-driven world, we expect to be able to stay connected to others and have access to information – no matter where we are, including when we’re behind the wheel. In an emergency or an accident when in a vehicle, the need for a reliable, immediate connection to assistance with an accurate location is absolutely critical.

The emerging trend of expanding online connectivity into the car is rapidly becoming ubiquitous. Within Europe, there’s additionally a need for a consistent, intelligent emergency road safety communications system that dependably works across borders, immaterial of language.

Based on specialized knowledge and extensive experience from deploying customised private-label eCall programmes for global automobile manufacturers on two continents for more than a decade, ATX understands the requirements and challenges in delivering viable eCall solutions that make a difference in improving safety for motorists while enhancing the driving experience by facilitating connectivity (view a white paper on ATX's self-dispatching eCall approach).

ATX offers expertise in developing connected vehicle programmes through four dimensions or touch points for drivers:

  • Human-Machine Interface (HMI), the in-car system that the driver interacts with inside the car
  • Web or Internet Portal, which offers a wide range of car information and navigation support – available and customizable from the driver’s home or office
  • Voice response operations and technologies, which enable the driver to activate services or contact help while keeping hands on the steering wheel and eyes focused on the road
  • Mobile device, which supports the driver with information on the go using a smart phone

ATX also offers a decade of expertise in developing, customizing and enhancing four categories of service:

  • Safety & Security, e.g., emergency Call (eCall), stolen vehicle recovery (SVR), breakdown Call (bCall)
  • Traffic & Navigation, e.g., point of interest searching (hotels, restaurants, pharmacies), concierge call (calling trained response specialists, who can facilitate driver requests and send information directly to the in-car-system), weather forecasts, parking information and more
  • Data Management, e.g., diagnostics data, incident data
  • Mobile Office, e.g., news, RSS feeds, stocks, address book, e-mail from vehicle