Centers of Excellence
Offering a comprehensive infrastructure and experienced resources, focused on delivering value to OEMs and their customers
Providing turn-key management of connected vehicle programmes with the highest level of customization to the automotive industry – from concept to implementation – is our focus.
Our capability as a connected vehicle solutions provider is established given:
- Our extensive experience – launching the first telematics programme in 1996, ATX is a pioneer in connected vehicle services, having delivered 30 different programmes with eight different OEM partners, and processed subscriber eCalls on behalf of automotive OEMs in Europe since 1997.
- Our demonstrated ability to ensure quality in providing services – ATX provides the highest level of reliability to OEM customers in implementing the services (see table below).
- Our flexibility – ATX is agnostic in regard to embedded devices or technical architectures.
- Our partnership ability – ATX has closed crucial partnerships in Europe with renowned roadside assistance companies and network providers.
- Our stability and diversification – ATX is a division of Cross Country Automotive Services, a leading provider of integrated vehicle and driver programmes in North America.
ATX is the official Emergency Data Service Provider in the U.K. and has attained quality certification in France. In addition, ATX is also a member of the European Emergency Number Association.
Programme Example
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View more details on BMW ConnectedDrive in the BMW 7-Series (November 2008 news release; PDF format)

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Total number of telematics programme subscribers in North America and Europe (2009) |
More than 1.2 million |
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Number of telematics programmes launched in Europe |
5 |
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Number of customer country rollouts |
5 |
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Number of cross-border countries covered |
14 |
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Number of integrated hardware manufacturers |
16 |
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Number of implemented over-the-air protocols |
10 |
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Yearly releases per programme |
4 |
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Number of productive operated programmes (in years) |
10 |
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Safety & Security system service level performance |
>99% |
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In-Car portal and Internet service level performance |
>99% |
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Dealer-Link/Telediagnose service level performance |
>99% |
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Concierge/Send2Car service level performance |
>99% |


